Rideshare services, such as Uber and Lyft, have revolutionized the way people access transportation by offering rides to people at more affordable prices than the traditional taxicab. When riding with Uber or Lyft, the rider who makes the request expects to only be charged the fee for the ride itself. However, what they might not be aware of is that they are also susceptible to other fees, such as a damage fee.
Rideshare is a favored solution for people looking for a ride, however when riders get charged additional fees that were unanticipated, the rideshare company that charged the fee might not be their top choice anymore. What do you do if you get charged a damage fee by a rideshare provider when you are not the person who caused the damage?
In the sections below, our excellent team of Uber and Lyft rideshare accident attorneys from West Coast Trial Lawyers break down damage fees so that you can feel confident riding free of additional fee charges.
If you were involved in an Uber or Lyft accident and are seeking legal assistance to acquire coverage for your damages, our 24/7 legal team will assess your case to determine what steps are needed to get you a fair settlement offer.
What Is the Uber or Lyft Damage Fee?
A damage fee is charged to those who damage an Uber or Lyft driver’s vehicle. Uber offers a compensation of up to $250 based on the severity of the situation. Lyft has five categories of damage fees. This includes:
How Is Damage Reported?
A damage fee is charged to the rider after the driver sends a report to Uber or Lyft. Uber and Lyft handle a damaged vehicle report differently. Under Uber’s rules and regulations, a driver will be given compensation to cover for damages if they have evidence to back up their complaint. This includes:
When reporting damage to Lyft, you must:
If the driver provides clear evidence of the rider being at-fault for causing damages to their vehicle, then the rider will be charged a damage fee. If a rider believes that they have been wrongfully charged, they will be given the option to file a dispute.
How to Dispute a Damage Fee
A rider who feels that they have been wrongfully charged a damage fee from Uber or Lyft can file a dispute in a couple of different ways:
On the Lyft website, you can submit a help request. Lyft will direct you to a page where you will select a couple of choices until you reach the damage fee page. Once you are there, Lyft will ask you to reply directly to the email they sent you for a quick response. If you have not received any emails from Lyft in regards to the damage fee, you may select “I still need help” on the damage fee page. This will direct you to another page where you can fill out your information and submit it to Lyft.
How to Avoid Damage Fees
To reduce the chances of getting charged with a damage fee while using Uber or Lyft, we have created a list of tips you should consider taking.
West Coast Trial Lawyers Is Here to Help
If you were involved in an Uber or Lyft accident, our skilled personal injury attorneys at West Coast Trial Lawyers will help you get the compensation you deserve for your losses. We are committed to resolving your legal issues as quickly as possible while receiving the best results. Our clients are represented on a contingency fee basis. If we do not win, you owe us nothing. There is no financial risk to prevent you from reaching out.