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Popular companies, such as Postmates and UberEats, provide food delivery services to make ordering food a more convenient experience. Food delivery companies have mostly received positive feedback over the concept of having a delivery driver pick up a customer's order instead of the customer doing it themselves. Instead of calling to make a request, there is an app available for customers to access. Once the customer has completed their request, they will be given an estimated time for delivery. This is a helpful feature for the customer, however, it could be stressful for the driver.

Food delivery drivers are expected to meet the estimated time period given on the app. If they fail to do this, then they will most likely receive a bad review from the customer. As a consequence, the reputation of the food company will have a tarnished image if the drivers continue to arrive late. Additionally, the driver will get fired if they continuously delay a customer’s order. To prevent this from happening, many food delivery drivers perform negligent actions on the road. 

Those who are stressed out or under pressure to meet the deadline of the order estimation will most likely disobey the rules of the road, such as:

  1. Exceeding the speeding limit.
  2. Ignoring street signs.
  3. Making improper lane changes.
  4. Not yielding to those who are given a right of way.
  5. Checking their phone constantly to see how much time is left. 

All of these are dangerous to do on the road. The driver is not only risking their own life but the lives of other drivers or pedestrians, as well. 

If you were a victim of a food delivery accident and would like to hire an attorney to help you file a lawsuit, West Coast Trial Lawyers has Solana Beach food delivery attorneys with over 60 years of extensive experience in handling personal injury cases. Our team has won over 5,000 cases and acquired more than $1 billion in settlements and judgments for clients. 

Our services do not come with any financial risks. You will not be charged with fees until we win or settle your case. To schedule a free, no-obligation consultation at our Solana Beach personal injury law firm, please contact our 24/7 legal team by calling (585) 566-7890 or emailing [email protected].

Common Issues With Food Delivery Services

The #1 main priority that nearly every restaurant has is food safety. This is especially important if the restaurant provides delivery services. Delivery drivers are responsible for keeping the temperature nearly on the same level of what the food should be. An example could be soup. It needs to be warm for the customer to consume it with satisfaction. If the delivery driver did not consider the temperature issue, then they would most likely have delivered a cold soup to the customer, thus making it a bad food delivery service. The temperature may effectively impact the quality of food to the extent to which it may go bad. This can be dangerous due to the fact that it will make the food spoiled or rotten. Anyone who eats decayed food will most likely get sick and suffer from food poisoning.

If a food delivery driver showed acts of carelessness for improper food care, it could be difficult to show proof of this behavior. Food goes through a lengthy process before it is given to a customer. This makes it tough for the customer to determine what caused the food to turn out this way. Now, with third-party food delivery companies, such as Postmates and UberEats, it has become even more complicated to find out who is liable for this type of problem.

Food Tampering 

Food tampering primarily applies to the driver. Unfortunately, there have been several well-known cases of food tampering reported within the past few years. Food delivery drivers have consumed food, such as french fries or chicken nuggets. They have also commonly eaten a slice of pizza or pizza toppings. These actions are morally wrong and will pose a health hazard to the customer.

To prevent this from happening, UberEats has now encouraged restaurants to put customer orders in tamper-resistant packaging. Delivery drivers who still choose to break California law will face serious consequences, which is two to five years in jail. This prison sentence is a suitable punishment for a driver who commits a serious crime. If there are any substances placed in the food or drink that causes the customer physical injury or death, then there will be three more years added to the delivery driver’s sentence. 

Driving Issues

Companies have established a policy where food may become free after a certain period of time. This pressures delivery drivers to deliver the food as soon as they possibly can. This will trigger them to perform negligent actions on the road, such as speeding, disobeying traffic laws, or not yielding to those who have the right of way. Exhibiting this type of behavior will put everyone, including the driver, at risk of getting into an accident. With California’s new regulation, AB5, the company will be held liable for its delivery drivers executing reckless stunts on the road. This will also apply to drivers who are using their own car for work.

Contact Us

If you or a loved one were involved in a food delivery accident, West Coast Trial Lawyers has skilled food delivery accident attorneys that have extensive experience in handling personal injury cases. Our attorneys will help you recover financial compensation for the losses you have suffered, including medical bills, emotional distress, property damage, lost wages, and pain and suffering from your injury. We offer a free consultation at our Solana Beach personal injury law firm. Reach out to us by calling (585) 566-7890 or emailing [email protected]


If you have been injured in an accident, you can count on the legal team at West Coast Trial Lawyers to fight for your rights every step of the way. Contact us today to schedule your free case evaluation with a personal injury attorney.
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