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Compensation for Uber Assault Cases

What Victims of Uber Assault Cases Need to Know About Getting Compensation

A main benefit that Uber provides to users after a night out is a safe trip home. The goal is for you to arrive home under the protection of a sober driver. However, as recently reported, there have been too many instances where the situation has become unsafe for either the passenger or the driver.

If you have suffered any personal injury as a rideshare passenger, please call the personal injury attorneys at West Coast Trial Lawyers to learn more about your rights and discuss the compensation you may be entitled to.


Whenever an Uber-related issue is reported in the United States or Canada, it is sent directly to their Phoenix downtown office where over 130 customer service employees focus solely on safety investigations. Whether a report comes in through the company website, safety hotline, social media, or any other contact, Uber uses algorithms to check for trigger words such as “knife” or “fight.”

Once a claim is made, Uber shuts down the incriminated account and immediately contacts the owner. Both accounts may be deactivated at this time in order to preserve public safety.

Urgent cases are sent to a smaller team of investigators. This smaller team first reviews the accused party’s record for complaints and bad reviews. At this point, the accused may submit any evidence to defend themselves, such as video footage or GPS data.

Depending on the claim, the case may be directed to upper management for further review when permanent deactivation is the decision made by a group of investigators. Strangely, Uber does not report sexual misconduct cases to the police. However, it will contact the authorities if the incident involved physical harm or was a threat to public safety.

Cases may take days to resolve, but Uber prides itself on a quick response time and claims that 80 percent of complaints are addressed within the hour.

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Uber Physical Assault 

There are a plethora of examples when it comes to physical assault in an Uber. Whether it has to do with a drunken passenger or an inappropriate driver, physical altercations happen. In order to protect its drivers and passengers, Uber has created a system built within the app. Some features included in this system are:

  • An in app recording of pick up times and routes
  • Payments being made through the Uber app to avoid the exchange of money
  • Uber’s two-way star rating system, which allows both drivers and riders to rate one another
  • Panic buttons, which are available in certain countries, as well as alerts that allow you to share you location with a loved one or a friend


Uber Sexual Assault Cases

Sexual assaults are the most common type of assault cases that occur within an Uber. This is due to the fact that intoxicated passengers are the most vulnerable to predators who could very well be Uber drivers. According to a CNN investigation, there have been at least 103 Uber drivers in the United States that have been accused of sexual assault in the past four years. Regardless of safety measures, including Uber’s Unaccompanied Minor Policy, some of these cases even involve underaged individuals. Uber, alongside the National Sexual Violence Resource Center and Urban Institute, have seperated these incidents into sexual misconduct and sexual assault.

  • Sexual Assault: Sexual assault implies sexual contact or behavior toward a victim.
  • Sexual Misconduct: This is a more broad term that describes any unwelcome sexual behavior.
Sexual Misconduct  Sexual Assault 
Staring or leering Attempted touching of a nonsexual body part
Inappropriate comments or questions Attempted kissing of a nonsexual body part
Comments about someone’s appearance Attempting to touch a sexual body part
Flirting Attempting to kiss a sexual body part
Explicit gestures Non-consensual touching of a nonsexual body part
Displaying indecent material Non-consensual kissing of a nonsexual body part
Indecent photography without consent Attempting non-consensual sexual penetration
Soliciting sexual content Non-consensual touching of a sexual body part
Masturbation or indecent exposure Non-consensual kissing of a sexual body part
Verbal threat of sexual assault Non-consensual sexual penetration

Available Damages

Accidents happen. If you were injured as a result of someone else’s negligence, you may be entitled to compensation for your losses. Below is a brief explanation of damages. Damages are a type of monetary award that is determined by a court of law to help compensate an aggrieved individual for any losses or injuries sustained as a result of someone’s negligence.

Economic Damages
Economic damages are intended to compensate a plaintiff for losses that a dollar amount can readily be attached to. Economic damages are calculated by determining the amount of out-of-pocket losses an aggrieved individual has or will expect to incur as a result of their injuries.
A few examples of economic losses include:

  • Loss of Earning Capacity
  • Medical Bills
  • Lost Wages

Non-Economic Damages
Non-economic damages are essentially intended to cover losses that are thought of as subjective and will not necessarily cover out-of-pocket losses. Non-economic damages may include compensation for:

  • Emotional Distress
  • Pain and Suffering
  • Loss of Enjoyment of Life

Punitive Damages
The third type of damages a California court may award are known as punitive damages. Punitive damages are intended as punishment and are only awarded when a defendant’s behavior is especially harmful. Punitive damages are relatively rare and in fact are only incorporated in 5 percent of all verdicts.

West Coast Trial Lawyers Is Here to Help

If you were involved in an Uber or Lyft accident, our experienced personal injury attorneys at West Coast Trial Lawyers will help you get the compensation you deserve for your losses. We are committed to resolving your legal issues as quickly as possible while receiving the best results. Our clients are represented on a contingency fee basis. If we do not win, you owe us nothing. There is no financial risk to prevent you from reaching out.

Contact us today by calling (213) 927-3700 or emailing [email protected] to schedule a free, no-obligation consultation with our knowledgeable, caring, and compassionate legal team.


If you have been injured in an accident, you can count on the legal team at West Coast Trial Lawyers to fight for your rights every step of the way. Contact us today to schedule your free case evaluation with a personal injury attorney.
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