ClickCease Grocery Store Accidents | Advice From Experienced Attorneys

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Getting Hurt in a Grocery Store Accident

Who is Liable If I Get Injured in a Grocery Store? Insight From the Best Premises Liability Accident Injury Lawyers

All of us visit the local grocery store several times a month. Whether we’re there to pick up groceries for the week or just to grab a quick snack, none of us ever expect to get hurt while shopping. Countless people are injured in grocery store accidents, and the vast majority of grocery store incidents are caused by slip and falls. However, there are many other types of grocery store accidents besides slip and falls.

All grocery stores — from the mom and pop on the corner to the biggest chain retailers — are required by law to observe a duty of care to their customers. Safety is owed to every customer from the moment they enter the premises. If a customer trips over something, slips on the floor, or is injured in any way while on grocery store property, he or she may be entitled to compensation for their losses.

If you or a loved suffered an accident at a grocery store, the compassionate team of Los Angeles premises liability lawyers is here to help. We have decades of experience handling premises liability claims in Los Angeles and we are tough and aggressive litigators. We’re prepared to take your case to trial to ensure that you recover maximum compensation for your injuries.

Common types of grocery store accidents

The most common type of grocery store accident is a slip and fall caused by a wet floor. If spills are not immediately mopped up, it’s very likely that an accident will occur. Slip and falls usually happen because there are no signs to warn shoppers about a potential hazard. The elderly are especially vulnerable to being severely injured because of a slip and fall. Fractured hips are common among older shoppers and can permanently disable a person, depending on the severity of the fall.

Falling objects are another common reason for an accident at a grocery store. A shopper may reach up for a can of soup on a high shelf and have other items fall on his or her head. In the worst cases, the whole shelf may fall on the person’s head, causing severe injuries or death.

Accidents aren’t limited to the store either. Some grocery store accidents happen in the parking lot. For example, a shopper may be injured by a shopping cart, or even another person. It’s not uncommon for a victim to be assaulted by another shopper in a grocery store parking lot, or even struck by his or her car.

More common causes of grocery store injuries

  • Damaged shopping carts.
  • Missing or improperly positioned floor mats.
  • Spoiled or tainted food.
  • Defective entrance and exit doors.
  • Aisle obstructions.
  • Cracked or uneven parking lot pavement.

Premises Liablity in grocery store Accidents

All property owners, regardless of whether they own a grocery store or a government building, are required to protect their guests from being injured on their property. Basic requirements include but are not limited to providing adequate security, proper lighting, and regular maintenance.

This responsibility, or duty of care, doesn’t mean that a property owner is responsible for every injury risk imaginable. A property owner’s duty of care applies primarily to dangers that are reasonably foreseeable. For example, if a grocery store employee leaves a stack of boxes in the middle of an aisle and someone trips over it, that’s clearly foreseeable.

If a property owner violates their duty of care, any resulting breach may legally constitute as negligence. Wet floors, missing floor mats, and other risk factors all count as examples of a grocery store’s negligence.

To put it in simple terms: negligence equals liability. If a property owner is found guilty of negligence, that means you, as the victim, are entitled to damages for your losses

Building a strong injury claim

No one expects to be injured in a grocery store, but knowing what to do in the event of an accident is crucial to building a strong claim.

  1. Ask For The Manager: If you were hurt in a grocery store, ask for the manager immediately after an accident. For example, if you slipped on a pool of water, the manager needs to see where and how you fell.
  2. Request An Incident Report: Most major grocery stores are required to file an incident report with the date and time of the accident, the causes, and the customer’s contact information. Make sure to ask the manager for a copy of this report.
  3. Seek Medical Care: If you were seriously injured, please ask the manager to call 911. If you aren’t taken to a hospital, please see a doctor for a medical evaluation as soon as possible. Make sure that your medical provider knows when, where, and how you were hurt.
  4. Chat With Witnesses: Family or friends can of course testify on your behalf, but an independent witness is always preferable. Some witnesses may refuse to get involved, but do your best to get the names and contact information of any available witnesses.
  5. Take Photos: Most all people have a cell phone to take photos and videos with. It’s important that you document the accident scene, and make sure your phone shows the date and time on any photos or videos that you take. For example, if you were struck by a malfunctioning door as you were leaving a grocery store, take a quick video of the malfunctioning door as it opens and closes to document the problem.
  6. Surveillance Camera Footage: Most grocery stores have surveillance cameras, so ask the manager to show you footage of your injury. Surveillance footage may show a unique angle of the accident that may be hard to contest.

Request Insurance Information: Ask the grocery store manager for the store’s insurance company information. Always confirm that the manager actually takes an incident report and submits it to the property owner. If you don’t hear back from the store owner or the insurance company, ask the manager to submit the incident report again.

What not do to after a grocery store accident

Do not undermine yourself, or your injuries, by doing or saying the wrong thing after a grocery store accident.

  1. DO NOT leave the scene: Your first instinct after falling down in a grocery store may be to get out of there as quickly as possible, which is normal. In the heat of the moment, you may feel perfectly fine immediately after the incident, but hours later your muscles may become sore, or a bruise may become swollen, or a cut on your face may be deeper than first thought. An insurance company will not hesitate to deny your claim, because by that point you will have no proof the injury did happen at the grocery store. Make sure to immediately report an accident to a grocery store manager, and make sure they file an incident report as soon as an accident happens.
  2. DO NOT TALK: Don’t make excuses for what happened and don’t minimize your injuries. Store workers may hear you, and anything you say can be used against you.
  3. DO NOT delay seeking medical treatment: Don’t refuse or delay medical treatment. You will need proof that you were actually injured. Medical documentation is necessary to support the severity of your injuries.

Our Team is here to help

If you or a loved one was injured in a grocery store accident, contact an experienced Los Angeles premises liability lawyer at West Coast Trial Lawyers today. Our attorneys will get you maximum compensation for medical care and damages. Consultations are always free, and you only pay when we get you compensation for your injuries. You can reach our friendly staff today by emailing us at [email protected] or by calling toll free at (888) 341-9802.


If you have been injured in an accident, you can count on the legal team at West Coast Trial Lawyers to fight for your rights every step of the way. Contact us today to schedule your free case evaluation with a personal injury attorney.
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